BAYHOCA IT
BAYHOCA IT / Legal information
Access, use and maintenance conditions for software, including BayhSoft.
This translation follows the French document. The terms of your service remain those set out in your contract.
The BayhSoft offer identifies the plan, modules, number of users, companies, duration, price, billing frequency and included services. These terms supplement that offer. If they differ, the specific terms accepted in the offer prevail for the relevant point.
The offer specifies the software, modules, companies, users and selected features. A feature shown on this website is not necessarily included or activated in every environment.
Bayhoca IT remains the owner of BayhSoft, its architecture, interfaces, documentation, modules, updates and source code. The contract gives the client a limited, nonexclusive and nontransferable right to use the software for the agreed duration and scope. Unless authorised in writing or required by a mandatory legal right, this right does not permit copying or redistributing the software or making it available to third parties outside authorised users. The client remains the owner of the data and content recorded in its environment.
Permissions must match users’ needs. Credentials must be protected and access removed when someone leaves. Report incidents or suspicious access to the designated support contact.
The client remains responsible for information entered and decisions based on the data. Personal data roles, the provider’s technical access and processing measures are specified in the documents governing the environment.
Where Bayhoca IT processes personal data for the client, an agreement compliant with Article 28 of the GDPR states the subject, duration, nature and purposes, the categories of data and people, client instructions, confidentiality, security, processors, assistance, return, deletion and audits. That agreement forms part of the contract documents for the environment.
Operation may require hosting, email, SMS, electronic invoicing or support providers. The processing agreement states the authorisation and information arrangements for processors handling personal data. Each external service remains subject to its availability and technical rules.
Bayhoca IT implements technical and organisational measures appropriate to the agreed service. The client protects devices, credentials and user permissions. Each party promptly tells the other about an incident that may affect the environment. Personal data breach notification arrangements appear in the processing agreement where it applies.
Peppol, SMS through OVH, VIES checks and BCE / KBO searches may depend on accounts, permissions, settings or external providers. Activation, costs and responsibilities must be specified in the offer. The presence of a feature does not mean the service is activated.
The software helps prepare and track documents. The client must check their data, recipients and the rules applicable to their business. Generated documents and technical checks do not replace necessary business approvals.
Android and iOS features depend on the app version, permissions and configured environment. Some functions may require a network connection or device permissions.
The contract defines support, contact methods, service hours and maintenance. Updates may change the interface or requirements. They are managed according to the environment and agreed commitments.
Availability targets, maintenance windows and any response times appear in the offer where a specific commitment is agreed. Urgent maintenance may be carried out to protect the service or data. Bayhoca IT informs the client where reasonably possible.
Bayhoca IT may change BayhSoft to improve security, compliance, performance or functions. A change that materially affects a contractual function is announced within a reasonable period where possible. Mandatory rights and specific commitments remain applicable.
The offer states who performs backups, their frequency, any recovery objectives and service limits. Before access ends, the client may request the available data export under the agreed formats and arrangements. After the agreed return period, data is deleted or anonymised unless a legal retention duty or other lawful instruction applies.
Duration, renewal, billing and suspension or termination conditions are set out in the contract documents. Ending access must respect mandatory rights and agreed arrangements for returning data.
Access may be suspended where use threatens security, infringes the rights of others, clearly exceeds agreed limits or where payment remains due after the applicable steps. Suspension is proportionate and the client is informed unless an urgent situation prevents this. Termination, notice, final billing and data return follow the contract and mandatory rules.
Where a consumer benefits from the statutory guarantee for digital content or services, rights concerning conformity, necessary updates and statutory remedies remain applicable. No term reduces those rights.
Updated on October 4, 2026